Das ist der Job
Since then, I have been a part of building out the onboarding and success functions across our entire startup segment.
Darum lohnt es sich
I’m Jared I joined Ashby four years ago as the first member of the Startup Customer Success team. Today, we’re a team of fifteen spanning across the US and EMEA. Our Startup Customer Success Team serves our early-stage customers programmatically. You’ll also take ownership of medium and large projects that are core to our team’s operations.
Existing projects our team has taken on include: Building an in-app onboarding experience using Amplitude Curating an onboarding e-webinar experience Building retention best practices into our engag I am so excited to be hiring another Startup Customer Success Manager in the European Region.
These customers are special to us because they aren’t just learning our software; they are learning how to build hiring excellence into the DNA of their growing organizations. Our Startup Customer Success Managers create high-quality onboarding materials, documentation, and e-webinars that enable our customers to get up and running independently.
They also jump in to assist via email and customer calls when needed. This is a mid-level role, so we require at least 2 years of experience as a full-time Startup Customer Success Manager, Account Manager, or Program Manager.
In this role, you’ll take ownership of a book of customers for whom you’d be the main point of contact in our shared inbox and hop on customer calls per our SLAs.
