Head of Sales and Startup Success

The Role

The Head of Sales + Startup Success brings businesses to NLND to benefit from our portfolio of products, with a specific focus on the rental of production space and offices, and long-term account management. You find the leads, close the deals and make sure clients stay happy once they are on campus.

Responsibilities

• Outbound Sales: Identify channels to acquire leads and generate interest, from conferences and networking to digital outreach.
• Contracting: Oversee the contracting process between clients and NLND / Philip Morris, from first offer to signed agreement.
• Sales Operations: Make sure the sales machine runs smoothly, and work with the marketing team to optimise lead flow and deal flow.
• Interdepartmental Communication: Understand the clients' requirements and collaborate with the relevant teams to place them in our product portfolio - across space, events, programming, and partnerships.
• Account + Relationship Management: Funnel client requests to the right place, fix problems where you can. Turn feedback into product improvements. Build strong relationships with our existing clients and network, so that they can become our biggest ambassadors.
• Reporting + Internal Alignment: Own internal sales reporting and keep internal teams and key stakeholders aligned on clients, curation and approvals.
• AI + Process Optimisation: Use AI and digital tools to automate sales workflows, from lead qualification and CRM updates to reporting, and help build a future-thinking organisation.

Qualifications

• Fluent German speaker. Fluent in English.
• 10+ years of experience in account management or sales, ideally with proven interface with the startup scene.
• Alternatively, experience in real estate sales or account management.
• A strong understanding of the German tech and startup ecosystem and its key industry verticals, built over many years as part of it.
• An understanding of how a multi-product offer like ours is interconnected, with a strong collaborative mindset across business units.
• Excellent project management skills.
• Strong communication skills, adept at reporting and communicating updates to stakeholders at every level.
• A strong networker who builds authentic, long-term relationships and has an existing professional network.
• Confident with CRM and sales tools (eg. Salesforce, HubSpot), as well as digital tools such as Asana, Google Workspace and Slack.

Benefits

• Work with a variety of clients and collaborators, from international corporations to local communities
• Learn from a team of hands-on, entrepreneurial individuals
• A competitive salary
• A comfortable seat in the sunny GCD offices at NLND
• Access to flexible workspace on the NLND campus, in the NLND Hub
• Participate in Berlin’s newest innovation community - attend events, grow your network
• Barista coffee machine, free soft drinks and tea, weekly fresh fruit and vegetable delivery
• Great lunches in the on-site cafeteria at very affordable prices

The Company

GREEN CITY DEVELOPMENT (GCD) is a consultancy specialising in the design, activation, and operation of innovation ecosystems and community-driven developments. We combine strategic narrative, ecosystem thinking, branding, and placemaking to deliver measurable outcomes for ambitious development projects. Active projects include NLND Berlin and Tempelhof Projekt.

About NLND Berlin

NLND Berlin is a 150,000 m² former cigarette factory in Neukölln, re-envisioned as the home of industrial transformation, bringing together industry and SMEs with universities, start-ups, and the government to create a European lighthouse project for deeptech innovation and future city technology.

Diversity statement

At GCD we celebrate diversity and the differences between us, whilst fostering an inclusive environment for people from all walks of life. We are a small team, with colleagues representing multiple nationalities and from the LGBTQIA+ community. We actively encourage applications from individuals of all races, ethnicities, genders, or marginalised groups.