AI Deployment Engineering Manager, Startups

Das ist der Job

Have experience creating scalable operating models, not just managing one‑off customer escalations.

Darum lohnt es sich

About the Team The AI Deployment Engineering team partners closely with customers to help them move from experimentation to production with the company’s technologies. This team helps high‑growth startups move quickly from experimentation to production, unlock meaningful usage, and build durable technical partnerships with the company.

This leader will operate in a high‑velocity customer segment where founders, CTOs, and technical teams expect speed, judgment, and hands‑on problem‑solving. They will balance team leadership, technical depth, customer prioritization, and cross‑functional influence across Sales, Product, Engineering, Research, and broader go‑to‑market teams.

In this role, you will define how the company supports startup customers at scale: identifying where deep technical engagement can unlock outsized impact, building repeatable deployment mechanisms, and ensuring the team can serve a broad and dynamic customer base without losing quality or strategic focus.

In This Role, You Will Craft and continuously refine the strategic vision and operating model for the Startups AI Deployment Engineering team, aligning it with the company’s broader objectives and the evolving needs of high‑growth startup customers.

Lead, mentor, and grow a team of high‑performing technical ICs supporting startup customers across AI‑native, developer‑led, and product‑led companies. Translate recurring startup needs into repeatable playbooks, starter packs, reference architectures, internal tooling, and customer‑facing assets that help the broader team move faster.

Partner across Sales, Product, Engineering, Research, and other GTM teams to improve how the company supports startups from early adoption through scaled production usage. Have a strong track record of building and leading technical, customer‑facing teams in high‑growth, ambiguous, or startup‑heavy environments.

A healthy, high‑performing team with strong prioritization, clear operating mechanisms, and the ability to scale coverage across a high‑demand segment. We act as trusted technical advisors, working across customer strategy, architecture, deployment, and adoption to help organizations realize meaningful impact from frontier AI.

The Startups segment serves fast‑moving, high‑growth companies that are often building new products, workflows, and businesses directly on top of AI. These customers move quickly, operate with high ambiguity, and expect practical, creative, and technically rigorous partnership.

About the Role We are looking for an AI Deployment Engineering Manager, Startups to lead and scale the Startups AI Deployment Engineering motion. Help startups move from early experimentation to production usage by identifying technical blockers, advising on architecture, and driving practical paths to deployment.

Partner closely with Sales to determine where technical engagement can accelerate adoption, production usage, and long‑term account growth. Represent the technical voice of startup customers by synthesizing high‑signal feedback, especially around developer experience, product gaps, deployment blockers, model performance, and emerging use cases.

Serve as a senior technical escalation point for priority startup customers, including founder, CTO, and technical executive‑level conversations. Balance urgent customer needs with the company’s broader product and platform priorities, especially when startups request niche features, bespoke support, or accelerated roadmap changes.

Coach AI Deployment Engineers on technical quality, customer judgment, prioritization, executive communication, and cross‑functional partnership.

You Might Thrive in This Role If You Have proven experience founding, scaling, or operating within early‑stage startups, ideally in technical leadership roles where you owned both product or customer outcomes and technical execution.

Bring strong technical depth across APIs, platform products, AI/ML systems, developer workflows, and production deployment considerations. Are comfortable working directly with founders, CTOs, technical executives, and highly technical ICs.

Demonstrate strong judgment about when to go deep for a strategic customer versus when to build repeatable mechanisms for the broader segment. Can translate complex technical and product considerations into clear decisions, practical guidance, and customer‑facing recommendations.

Operate with speed, iteration, and pragmatic customer impact without sacrificing quality, safety, or the company’s long‑term platform strategy. Are personally committed to fostering the safe and beneficial development of AI. Success in This Role May Look Like Increased startup account usage, including tokens, requests, and production workloads.

A strong cadence of successful customer sprints and production‑oriented technical engagements. High‑quality customer stories, founder and CTO satisfaction, and referenceable startup wins. Creation of repeatable startup deployment patterns, starter packs, templates, and reference architectures.

Strong Product and Research feedback loops informed by startup customer needs and emerging use cases.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. #J-18808-Ljbffr